Live chat and visitor tracking
Engage with website visitors in real-time and convert them into customers.
Zoho SalesIQ হলো Live Chat, Visitor Tracking, Chatbots, Lead Scoring প্রয়োজন এমন টিমের জন্য একটি Sales সমাধান। এই পেজে কখন Zoho SalesIQ ব্যবহার করবেন, এটি কোন সমস্যা সমাধান করে, সংশ্লিষ্ট Zoho অ্যাপের সঙ্গে কীভাবে তুলনা করবেন এবং বাস্তবায়নের আগে কী বিবেচনা করবেন তা ব্যাখ্যা করা হয়েছে। ZMCOR ব্যবহারিক সেটআপ, ডেটা মাইগ্রেশন, অটোমেশন এবং টিম অ্যাডপশনে ফোকাস করে।
See how Zoho Salesiq compares to Intercom, Drift in key features and pricing.
| Feature | Zoho Salesiq | Intercom | Drift |
|---|---|---|---|
| Starting Price | $14/operator/month | $74/month | Custom |
| Live Chat | ✓ | ✓ | ✓ |
| Chatbots | ✓ | ✓ | ✓ |
| Website Visitor Tracking | ✓ | ✓ | ✓ |
| Canned Responses | ✓ | ✓ | ✓ |
| File Sharing | ✓ | ✓ | ✓ |
| Zoho Desk Integration | ✓ | ✗ | ✗ |
| Zoho CRM Integration | ✓ | ✓ (paid) | ✓ (paid) |
Zoho SalesIQ provides live chat on your website, mobile app messaging, social media integration (Facebook Messenger, Instagram, Twitter), WhatsApp, and Telegram. Engage customers wherever they are with one unified inbox for all conversations.
Yes, Zoho SalesIQ includes AI-powered chatbots. Answer FAQs, collect information, qualify leads, route conversations to right agents, and provide 24/7 support. Build chatbots visually without coding or integrate with Zia AI for natural language processing.
Seamlessly. Chat conversations, visitor information, and history sync to Zoho CRM automatically. Create leads or contacts from chat, view customer purchase history during conversations, and track chat metrics in CRM reports for complete customer context.
Yes, set up proactive chat triggers based on visitor behavior. Reach out when someone spends time on pricing pages, returns to your site, or shows buying signals. Customize messages for different pages or visitor segments to increase engagement and conversions.
Comprehensive analytics include real-time visitor tracking, heatmaps showing where visitors click, engagement metrics, agent performance, response times, chat ratings, and conversion tracking. Understand customer behavior and optimize your live chat strategy.
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