What types of billing models can I implement?
Zoho Subscriptions supports all subscription models including fixed recurring charges, usage-based billing, tiered pricing, volume discounts, trial periods, and one-time setup fees. Handle complex pricing scenarios with flexible product catalog and pricing rules.
How does dunning management work?
Automatic dunning management handles failed payment attempts intelligently. Set up retry schedules for card failures, send automatic payment reminder emails, suspend or cancel subscriptions after configurable failure thresholds, and recover revenue that would otherwise be lost.
Can I manage prorations and plan changes?
Yes, handle mid-cycle plan changes, upgrades, downgrades, and add-ons with automatic proration calculations. Change billing frequency, pause and resume subscriptions, apply discounts, and generate credit notes for complex billing situations.
Does Zoho Subscriptions integrate with payment gateways?
Integrates with payment gateways including Stripe, PayPal, Braintree, Authorize.Net, and GoCardless; availability depends on your region. Support for credit cards, ACH, SEPA, PayPal, and multiple payment methods. Automated recurring billing and tokenization for secure payments.
Can customers self-manage their subscriptions?
Yes, provide customers with a self-service portal. They can view invoices, update payment methods, change plans, add services, download statements, and manage their subscription without contacting support. Reduces support tickets and improves customer experience.
