Support & Help Center

Get the help you need to maximize your Zoho investment. From technical support to training resources, we're here to ensure your success.

🚨

Urgent Support

Critical system issues affecting your business operations

Response: Within 2 hours
Get Urgent Help
💬

General Support

Questions, guidance, and assistance with your Zoho systems

Response: Within 24 hours
Contact Support
🎯

Strategy Consultation

Optimization recommendations and system planning

Response: Within 48 hours
Book Consultation

Self-Help Resources

📚 Knowledge Base

Step-by-step guides, tutorials, and best practices for common Zoho tasks and configurations.

  • Setup and configuration guides
  • Workflow automation tutorials
  • Integration instructions
  • Troubleshooting tips
Browse Articles →

🎥 Video Tutorials

Visual learning resources covering key Zoho features and implementation strategies.

  • Getting started videos
  • Advanced feature demos
  • Best practice walkthroughs
  • Client success stories
View Tutorials →

📖 User Guides

Comprehensive documentation for your specific Zoho implementation and custom workflows.

  • Custom workflow documentation
  • User role guides
  • System administration manuals
  • Quick reference cards
Request Access →

❓ FAQ

Answers to the most frequently asked questions about Zoho implementation and usage.

  • Implementation questions
  • Pricing and billing
  • Technical troubleshooting
  • Feature explanations
View FAQ →

Training & Education

Live Training Sessions

Interactive group training sessions for your team, customized to your specific Zoho setup.

  • Admin training for system managers
  • End-user training for daily tasks
  • Advanced feature workshops
  • Q&A sessions
Starting at $500/session

One-on-One Coaching

Personalized training sessions focused on your specific needs and challenges.

  • Customized learning plans
  • Flexible scheduling
  • Hands-on guidance
  • Follow-up support
$200/hour

Train-the-Trainer Program

Empower your internal team to become Zoho experts and train other users.

  • Comprehensive curriculum
  • Training materials provided
  • Certification program
  • Ongoing mentorship
Custom pricing
Schedule Training

System Status & Updates

Support Services

All support channels operational

Training Platform

Online resources fully available

Zoho Services

No reported issues with Zoho applications

Recent Updates

  • Jan 15, 2025: New tutorial series on Zoho Analytics published
  • Jan 10, 2025: Updated FAQ section with migration best practices
  • Jan 5, 2025: Enhanced training materials for Zoho One implementations

Emergency Contact Information

Critical System Issues

For urgent problems affecting business operations

Email: urgent@zmcor.com
Response Time: Within 2 hours

General Support

For questions, guidance, and non-urgent issues

Email: support@zmcor.com
Response Time: Within 24 hours

Business Hours

Global support coverage with local expertise

Coverage: 24/7 for urgent issues
Business Hours: Mon-Fri 9AM-6PM local time